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Emergency Support


Is your website completely down or having a major issue? Purchase an emergency support request and we’ll fix your issue within 1-3 business hours.

(Our regular support hours are 9AM-9PM EST. Monday through Friday)

The one-time emergency support moves you in front of the line above all of the other general support tickets.

If your issue is not an emergency you can order our general support for $59. Where your issue will be fixed in 2-6 business hours.

Great for issues where your website won’t load, White Screen of Death, Plugin or theme error, hosting errors, and so much more. See the full list of services below.

General Support


Our one-time support options allow you to get a single issue fixed on your website for $59. We will do anything you need related to your site, hosting, email, etc. If we’re unable to resolve your issue, we will refund your $59 payment right away. If you need more than one problem fixed, you have the option to add more. You can also sign up with our monthly management plans for a flat rate which come with unlimited support compared to task-based support. Along with tons of other features!

A typical General Support request is fixed within 2-6 business hours (Sometimes faster depending on other tickets). If you need faster support our Emergency Support request move you ahead of the line are fixed within 1-3 business hours.

(Our regular support hours are 9AM-9PM EST. Monday through Friday)

See the full list of services below.

Malware Help


Was your website hacked or have a malware infection? Our malware removal service can remove malware from your site for a one time fee. We will remove all traces of malware from your site and provide you with a clean backup of your site. 

If we’re unable to remove the malware from your site, we will refund your payment right away.

Our service comes with a 90 day warranty as well!*

We will perform the following services:

  • Regain control of your site
  • Secure your site
  • Removal of all malware, hacked code, unwanted content
  • Setup Brute Force Protection on your site
  • Provide you with a detailed report on what malware was removed from your site
  • Remove you any website blacklist. (i.e., Google Safe Browsing, Norton Safeweb, McAfee WebAdvisor, and more)

Speed Help


Do you have a slow loading website? Our WP Pro Speed service can speed up your site for a one time fee. Along with increasing the speed of your site your Pagespeed/YSlow will increase with our optimization.

We like to focus more on user experience. If someone clicks a link on your site and it takes several seconds for it to load then that’s a bad user experience for your visitors. However, someone clicks the link and it loads instantly or close to instantly that’s great loading time.

We like to get a site loading between 1-2 second when you’re counting 1 1000 2 1000 after clicking a link on a page.

PageSpeed is a score Google gives your website, and YSlow is the score Yahoo gives you. PageSpeed and YSlow give you an indication of whether or not your website adheres to best practices for optimal speed.

Your PageSpeed/YSlow score does not increase your ranking directly. However, Google counts website speed as one of their ranking factors. Also, the speed of your site is essential for user experience (so people don’t bounce off your website waiting for it to load.) Search engines will also rank you higher if you have a faster site.

If we’re unable to increase your website speed, we will refund your payment right away.