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General Support


Our one-time support options allow you to get a single issue fixed on your website for $59. We will do anything you need related to your site, hosting, email, etc. If we’re unable to resolve your issue, we will refund your $59 payment right away. If you need more than one problem fixed, you have the option to add more. You can also sign up with our monthly management plans for a flat rate that come with unlimited support compared to task-based support. Along with tons of other features!

A typical General Support request is fixed within 2-6 business hours (Sometimes faster depending on other tickets). If you need faster support our Emergency Support request moves you ahead of the line are fixed within 1-3 business hours.

(Our regular support hours are 9AM-9PM EST. Monday through Friday)

See the full list of services below.