General Support


(1 customer review)

Our one-time support options allow you to get a single issue fixed on your website for $59. We will do anything you need related to your site, hosting, email, etc. If we’re unable to resolve your issue, we will refund your $59 payment right away. If you need more than one problem fixed, you have the option to add more. You can also sign up with our monthly management plans for a flat rate which come with unlimited support compared to task-based support. Along with tons of other features!

A typical General Support request is fixed within 2-6 business hours (Sometimes faster depending on other tickets). If you need faster support our Emergency Support request move you ahead of the line are fixed within 1-3 business hours.

(Our regular support hours are 9AM-9PM EST. Monday through Friday)

See the full list of services below.


Tech Support for: WordPress Support, Malware Issues, Hosting Issues, Setting up SSL, Fixing SSL errors, Setting up development sites, Installing Plugins, Configuring Plugins, Installing Themes, DNS Issues, CDN Support, Moving sites to another host, Themes & Plugin Issues, Website Speed, Website Security, Theme Security, Hosting Security, Cloudflare Support, E-mail Support, Gsuite (Gmail | Google Apps) Support, Office365 Support, Any other related tech issues.

The full list of services: Scope of Services

Other services we offer: Malware HelpWebsite Speed, Emergency Help

1 review for General Support

  1. michele (verified owner)

    Troy really knows his stuff. He’s helped me several times over the past few years with various needs. I’m so happy to have found him.

    • Troy Glancy

      Thank you, Michele! It’s been great working with you for the past few years! – Troy

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