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General Support

$79.00

Our one-time support options allow you to get a single issue fixed on your website for $59. We will do anything you need related to your site, hosting, email, etc. If we’re unable to resolve your issue, we will refund your $59 payment right away. If you need more than one problem fixed, you have the option to add more. You can also sign up with our monthly management plans for a flat rate that come with unlimited support compared to task-based support. Along with tons of other features!

A typical General Support request is fixed within 2-6 business hours (Sometimes faster depending on other tickets). If you need faster support our Emergency Support request moves you ahead of the line are fixed within 1-3 business hours.

(Our regular support hours are 9AM-9PM EST. Monday through Friday)

See the full list of services below.

Speed Help

$97.00

Do you have a slow loading website? Our WP Pro Speed service can speed up your site for a one time fee. Along with increasing the speed of your site your Pagespeed/YSlow will increase with our optimization.

We like to focus more on user experience. If someone clicks a link on your site and it takes several seconds for it to load then that’s a bad user experience for your visitors. However, someone clicks the link and it loads instantly or close to instantly that’s great loading time.

We like to get a site loading between 1-2 second when you’re counting 1 1000 2 1000 after clicking a link on a page.

PageSpeed is a score Google gives your website, and YSlow is the score Yahoo gives you. PageSpeed and YSlow give you an indication of whether or not your website adheres to best practices for optimal speed.

Your PageSpeed/YSlow score does not increase your ranking directly. However, Google counts website speed as one of their ranking factors. Also, the speed of your site is essential for user experience (so people don’t bounce off your website waiting for it to load.) Search engines will also rank you higher if you have a faster site.

If we’re unable to increase your website speed, we will refund your payment right away.

If you have a blog with an advertising network please use the following link to purchase the service for blogs with ads.

wpprofix.com/product/speed-help-blogs-with-ad-network

Emergency Support

$99.00

Is your website completely down or having a major issue? Purchase an emergency support request and we’ll fix your issue within 1-3 business hours.

(Our regular support hours are 9AM-9PM EST. Monday through Friday)

The one-time emergency support moves you in front of the line above all of the other general support tickets.

If your issue is not an emergency you can order our general support for $59. Where your issue will be fixed in 2-6 business hours.

Great for issues where your website won’t load, White Screen of Death, Plugin or theme error, hosting errors, and so much more. See the full list of services below.

Malware Help

$129.00

Was your website hacked or have a malware infection? Our malware removal service can remove malware from your site for a one time fee. We will remove all traces of malware from your site and provide you with a clean backup of your site. 

If we’re unable to remove the malware from your site, we will refund your payment right away.

Our service comes with a 30 day warranty as well!*

We will perform the following services:

  • Regain control of your site
  • Secure your site
  • Removal of all malware, hacked code, unwanted content
  • Setup Brute Force Protection on your site
  • Provide you with a detailed report on what malware was removed from your site
  • Remove you any website blacklist. (i.e., Google Safe Browsing, Norton Safeweb, McAfee WebAdvisor, and more)

Speed Help + SSL Service

$129.00

An SSL and a fast Website is a major key to help with visitors staying on your site and limiting your bounce rate.

An SSL is just a secure connection on your website with their browser/computer. Even if you’re only collecting contact information via the contact form your visitors will feel more confident putting their information on your website. Google browser Chrome made a BIG change last year which shows the message NOT SECURE at the top left of your website if you don’t have an SSL.

You can read more about what Google did via this link.

https://www.blog.google/products/chrome/milestone-chrome-security-marking-http-not-secure/

The great thing is MOST (which an exception of a few) offer free SSLs now via Let’s Encrypt.* The bad part about is it sometimes your WordPress website is not set up correctly to handle the SSL.

That’s where we come in. We will help secure your website and optimize your website using our WP Pro Speed service to make your site secure and fast!

Our WP Pro Speed service can speed up your site for a one-time fee. Along with increasing the speed of your site your Pagespeed/YSlow will increase with our optimization.

We like to focus more on user experience. If someone clicks a link on your site and it takes several seconds for it to load then that’s a bad user experience for your visitors. However, someone clicks the link and it loads instantly or close to instantly that’s great loading time. 

Just think about it yourself…do you like waiting for a website to load?

We like to get a site loading between 1-2 second when you’re counting 1 1000 2 1000 after clicking a link on a page. Faster the better but every site is different. 

PageSpeed is a score Google gives your website, and YSlow is the score Yahoo gives you. PageSpeed and YSlow give you an indication of whether or not your website adheres to best practices for optimal speed.

Your PageSpeed/YSlow score does not increase your ranking directly. However, Google counts website speed and an SSL (Secure site) as one of their ranking factors. Also, the speed of your site is essential for user experience (so people don’t bounce off your website waiting for it to load.) Search engines will also rank you higher if you have a faster site.

If we’re unable to increase your website speed, we will refund your payment right away. We accept PayPal and Credit Card.

Don’t miss out on potential visitors because your website is not secure of fast!

*If your website host does not provide free SSLs via Let’s Encrypt you will have to purchase an SSL from your website host.

Speed Help – Blogs with Ad Network

$197.00

This service is for a blog who use an advertising network. More work goes into making ad networks work correctly for speed. If you have a business website or a small blog without an advertising network click this following link to purchase our normal speed up service. wpprofix.com/product/wp-pro-speed-wordpress-speed-service/

Do you have a slow loading website? Our WP Pro Speed service can speed up your site for a one time fee. Along with increasing the speed of your site your Pagespeed/YSlow will increase with our optimization.

We like to focus more on user experience. If someone clicks a link on your site and it takes several seconds for it to load then that’s a bad user experience for your visitors. However, someone clicks the link and it loads instantly or close to instantly that’s great loading time.

We like to get a site loading between 1-2 second when you’re counting 1 1000 2 1000 after clicking a link on a page.

PageSpeed is a score Google gives your website, and YSlow is the score Yahoo gives you. PageSpeed and YSlow give you an indication of whether or not your website adheres to best practices for optimal speed.

Your PageSpeed/YSlow score does not increase your ranking directly. However, Google counts website speed as one of their ranking factors. Also, the speed of your site is essential for user experience (so people don’t bounce off your website waiting for it to load.) Search engines will also rank you higher if you have a faster site.

If we’re unable to increase your website speed, we will refund your payment right away.

Startup Plan

$250.00

Unlimited Wordpress Support* | One Website | 100% hands-off maintenance | 48-hour turnaround | 6 Hour Emergency Response | Professional Web Hosting Package (~ 10,000 Visits Monthly) | CloudFlare + Page Rules | Manage Updates, Plugins & Themes | Daily Backup | Daily Malware Checks | Daily Performance Checks | 24x7x365 Uptime Monitor | Free SSL & Installation | Monthly Site Reports | Quarterly Consulting call | 100% US Base Support

Business Plan

$350.00

Unlimited WordPress Support* | One Website | 100% hands-off maintenance | 24-hour turnaround | 4-hour Emergency Response | Professional Web Hosting Package (~ 10,000 Visits Monthly) | Cloudflare + Page Rules | Manage Updates, Plugins & Themes | Daily Backup | Daily Malware Checks | Daily Performance Checks | 24x7x365 Uptime Monitor | Free SSL & Installation | Monthly Site Reports | Monthly Consulting Call | 100% US Base Support

Business Plus Plan

$550.00

Unlimited WordPress Support* | One Website | 100% hands-off maintenance | 12-hour turnaround | 2 Hour Emergency Response | Professional Web Hosting Package (~ 10,000 Visits Monthly) | Cloudflare Pro + Page Rules | Manage Updates, Plugins & Themes | Daily Backup | Daily Malware Checks | Daily Performance Checks | 24x7x365 Uptime Monitor | Free SSL & Installation | Monthly Site Reports | Bi-weekly Consulting Call | 100% US Base Support